Terms & Conditions
The master account agreement covering eligibility, usage rules, and account termination — the foundation that all other policy pages reference.
Everything you do on 99an — from opening your account to making withdrawals via JazzCash or Easypaisa — sits within a clear legal framework. We have written these...
99an operates under terms designed for access in supported regions where local law permits online gaming activity. Your account is personal and non-transferable, and you confirm your eligibility each time you log in. Funds held in your account are governed by our withdrawal and verification policies — when you request a payout to JazzCash, Easypaisa, SadaPay, or Raast, we apply identity verification
steps before releasing funds. Age eligibility, jurisdictional access, and account usage limits are set out in the full terms document linked from your account dashboard. Material changes to our terms are communicated via the email address tied to your account at least seven days before they take effect. Continued use after that period constitutes acceptance.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Our legal pages are maintained by the 99an compliance team and reviewed whenever regulations in supported regions change. We do not rely on third-party summaries — every term...
Every clause in our terms is drafted and reviewed by the in-house compliance team that operates the platform, not by...
We translate legal obligations into clear Pakistani English so you understand what each clause means for your account, your deposits...
Terms are reviewed on a set schedule and whenever local regulations in supported Pakistan regions change. The revision date at...
Where we reference a regulatory requirement, we link the source so you can verify the obligation independently rather than taking...
When terms change, we notify you through the email on your 99an account and flag the update inside the dashboard...
Our dispute process states timelines, escalation steps, and outcome criteria upfront. We do not reserve the right to change dispute...
Our legal documents share a consistent structure across the site so you can move between them without re-learning the layout. Each document covers a distinct scope and links to the others where...
The master account agreement covering eligibility, usage rules, and account termination — the foundation that all other policy pages reference.
Explains what account and transactional data we collect, how it is stored, and the circumstances under which it may be shared with payment processors like JazzCash and Easypaisa.
Sets out which cookies run on 99an, what each category does, and how you manage your preferences from the cookie consent panel on first visit.
Details the verification steps, processing windows, and supported rails — JazzCash, Easypaisa, SadaPay, and Raast — that govern how funds leave your account.
Covers two-factor authentication, session management, and the steps we take when suspicious access is detected on your account.
Defines how promotional credits are credited, wagered, and converted, with the conditions that apply to each type of offer running on the platform.
The standalone process document describing how to raise a complaint, the timeline for each stage, and the escalation path if the initial response does not resolve the issue.
Our legal section is built around clarity and account relevance. Every document is scoped tightly, cross-linked precisely, and written to reflect the actual platform rather than...
Each policy sits on its own page with a persistent anchor menu so you can jump to the clause you need without scrolling through unrelated sections or opening a PDF download.
The full revision history of each document is accessible from the footer of that page, so you can compare the current version against the one in effect when you opened your account.
We write at a reading level appropriate for everyday Pakistani English, avoiding Latin legal phrases and undefined acronyms that would require a separate glossary to decode.
All policy documents reflow cleanly on mobile so you can read the terms on your phone before you complete account registration, without pinching and zooming across dense paragraphs.
Every policy document relevant to your account status — KYC, withdrawal limits, session rules — is linked directly from within the dashboard so you find the right document at the right moment.
Where a clause applies only in certain supported regions of Pakistan, we flag it inline rather than burying the condition in a general disclaimer at the bottom of the document.